Consulting Skills
Because customer satisfaction is everything
Finally, a professional learning path for consulting skills & competencies
Learning on the job only gives you part of the picture
It takes years to develop the business acumen, presales skills and EQ competencies needed to be a successful consultant.
Until now, most IT services consultants have had to “learn on the job”. Although practical experience is essential, learning entirely on the job embeds bad habits and results in patchy, variable quality with people doing things differently.
The IT Consultant Foundation Course gives your graduates and techs the foundation they need to be successful and provides your practice with a consistent approach to consulting.
👉Recommended for: graduates, technical staff, consultants looking to gain client-facing consulting skills
👉Presales Level: contributes to presales
👉Delivery method: live, online
👉Ideal group size: up to 6
👉Structure: 1 to 2 days
👉Assessments: pre & post course
👉Reporting: assessment results
👉Certification: digital badge
What’s Included?
The IT Consultant Foundation Course provides
👉 Up to 15 lessons in bite-sized, on-demand video content, available on mobile, tablet or desktop devices
👉 Pre and post-course assessments to reinforce learning and understanding
Course Contents
The IT Consultant Foundation Course covers seven core competencies.
Being proficient in these areas is essential to being a successful consultant.
Also see our other courses which build on these foundational skills, to develop presales expertise.
The IT Consultant Foundation Course will save your team years of learning on the job and accelerate your consulting capability.